The client is a global engineering company based in Sweden with subsidiaries in seven countries. They offer a portfolio of products like pavers, mobile feeders, rollers, and planers.
The client engaged Infosys to roll out SAP S/4HANA and the CX template solution. The rollout had to be done in parallel across their countries of operations. Infosys also provided application support in a managed services model after go-live.
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SAP S/4HANA and CX template rollout to multiple countries
The client wanted to extend the global functionality of the SAP Global Template in their new operating model and standardize services in customer, production and distribution centers.
Infosys deployed SAP S/4HANA and the CX template solution in various countries and provided application support.
The Infosys approach was to execute an industrialized rollout based on previous implementation rather than start from scratch and keep the global template wherever possible. This approach was designed to minimize overall cost, project timelines and business disruption.
Helped the client adopt a legal and statutory entity structure
Allowed up to 90% adaptation of the solution in all geographies
Automated recording during inbound, outbound and internal processes, thereby reducing manual effort and paperwork
Streamlined planning by enabling integrated logistics operations with third-party logistics providers
Enabled compliance with GST (Goods and Service Tax) for India and GTS (Golden Tax System) for China to meet local legal requirements
Integrated with Infosys Warehouse Management solution to facilitate material handling and supply
Enhanced user experience through local language support