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Insurance Business Process Outsourcing (BPO) Services

Overview

Several challenges cloud the insurance landscape of today. On one hand, insurers must deal with intense competition and stringent regulations. On the other hand, they grapple with thinning operating margins. Ever-increasing customer demands for best-in-class services make the market even more challenging.

Operating in such an environment is a tough proposition, where merely reducing cost of operations will not get you very far. You need to strategically assess your organizational resources and adopt an innovative approach. This way you can not only improve business operations, but also grow faster than your competitors.

New Business

Underwriting Support

Policy administration

Claims management

Finance and accounting

Modernizing The Foundation

Property and casualty Insurance

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  • Reserve adequacy
  • Product management
  • Business Analytics
  • Portfolio Analysis

Life and annuities

Engineered with a platform-based solution for life and retirement services.

  • VPAS now business fulfilment
  • VPAS underwriting.
  • PSWD policy administration
  • VPAS LIFE insurance and annuities
  • Producer management, commission processing
  • Retirement services

Support for the following products

Fixed premium life insurance.

  • Term
  • Whole life
  • Interest -sensitive whole life

Fixed premium life insurance.

  • Variable
  • Indexed universal
  • Variable universal

Annuities

  • Fixed rate fund
  • Adjustable to market value (MVA)
  • Indexed (to market)
  • Variable funds

We handle your operational needs, so you can focus on the 'core'

Talk to our experts

Insurance Business Process Outsourcing Services

We focus on business process improvement, quality customer interaction and leveraging analytical insights to improve decision-making, revenue growth, and profitability. With deep subject matter expertise and Six Sigma tools and strategies that drive efficiency in processes, we offer embedded BPO and technology solutions to help you enhance your business.

We have a global resource pool of over 20,000 experts, delivering a range of horizontal and industry-specific BPO services for clients. Our drive for innovation and comprehensive suite of capabilities make us a compelling business partner.

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Challenges & Solutions

Deliver Best-in-Class Customer Service
We offer robust process management with continual improvements, to deliver exceptional and consistent service to your customers.

Achieve Cost Optimization
Our proprietary platform-based solutions and Global Delivery Model enable significant cost savings through near-shore and offshore delivery models.

Enhance Business Agility
Our solutions help you develop the flexibility to adapt to a changing business and regulatory environment.

Resource Center

Offerings

Infosys BPM Services

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Article

Life Matters – Infosys BPM journal on next-generation insurance

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Case Study

Two enterprises, one seamless customer experience

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Case Study

Design Think your way to awesome apps

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Request for services

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