Several challenges cloud the insurance landscape of today. On one hand, insurers must deal with intense competition and stringent regulations. On the other hand, they grapple with thinning operating margins. Ever-increasing customer demands for best-in-class services make the market even more challenging.

Operating in such an environment is a tough proposition, where merely reducing cost of operations will not get you very far. You need to strategically assess your organizational resources and adopt an innovative approach. This way you can not only improve business operations, but also grow faster than your competitors.

We handle your operational needs, so you can focus on the 'core'


We focus on business process improvement, quality customer interaction and leveraging analytical insights to improve decision-making, revenue growth, and profitability. With deep subject matter expertise and Six Sigma tools and strategies that drive efficiency in processes, we offer embedded BPO and technology solutions to help you enhance your business.

We have a global resource pool of over 20,000 experts, delivering a range of horizontal and industry-specific BPO services for clients. Our drive for innovation and comprehensive suite of capabilities make us a compelling business partner.


Challenges & Solutions

Deliver Best-in-Class Customer Service
We offer robust process management with continual improvements, to deliver exceptional and consistent service to your customers.

Achieve Cost Optimization
Our proprietary platform-based solutions and Global Delivery Model enable significant cost savings through near-shore and offshore delivery models.

Enhance Business Agility
Our solutions help you develop the flexibility to adapt to a changing business and regulatory environment.