Offerings
Producer Sales Enablement Solutions
Overview
The recent times have witnessed several changes in the insurance industry with leading insurers moving towards digitization across the value chain. Despite the emergence of distribution channels, insurance producers still occupy the center stage when it comes to big ticket sales. Producers, be it exclusive or independent agents, brokers or financial advisors, are indispensable for business acquisition and maintaining customer connects. Personalized service is the crux of the game and this is where producer sales enablement solutions become so important as they empower the agency force to bring in new business, provide assurance for customer retention and loyalty, revenue growth, and increased social collaboration.
Producer Sales Enablement Offering from Infosys
Talk to our expertsMacro and Micro Environment
Internal & External Stakeholders
Critical Enablers
Strategy
- Insurance Producer Sales process transformation
- Producer / Agent Portal Strategy
- Platform Modernization Strategy & Roadmap
- Producer Relationship Management Strategy
Process
- Producer Sales Processes Innovation and Redesign
- Removal of Redundant processes across the Producer-Insurer-Customer supply chain
- Develop better Advisor Processes
- Train Producers in Insurer Products and Processes
Technology
- Intelligent Capabilities to Understand Customer needs
- Customized Solutions to gain efficiencies
- Analytics, Automation, Artificial Intelligence Capabilities and Anywhere Device
- Cloud Transformation for varied Producer Applications
Success Pillars
The Producer Sales Enablement offering from Infosys is designed to empower producer acquired business through highly personalized interactions with customers. More specifically, our solutions help generate accurate and consistent customer information and messaging, leverage social, mobile, and analytical capabilities of the solution platforms, and manage stakeholder relationships in an integrated manner, ensuring transparency and operational ease.
We help clients assess their current producer enablement platforms, tools, technologies, and systems, identify future goals, and lay down architectural roadmaps to achieve them. We take a comprehensive approach to implement solutions that address specific requirement areas related to agency, spanning training and recruitment, management and reporting, sales and business acquisition and customer management, and more.
The time for bringing in changes for producer and agency focused platforms in insurance has never been better. As markets continue to change, businesses evolve, new products get introduced, new regulations come into play, changes across all touchpoints in the insurance value chain is inevitable. The producers occupy an important piece in this value chain, and we are increasingly seeing new solutions being launched in the market that address specific needs in this area. We have helped many insurers scale up capabilities and offer services for producer enablement for streamlined operations, reporting, and increased customer satisfaction.
Challenges & Solutions
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