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Omni Order Management Solution

Omni Channel Order Management Overview

Built on Industry-leading OMS platform with proven, scalable features backed by IBM Expertise with pre-built components for 70+ interfaces (including E2E for order capture) and 50+ ready to deploy e-Commerce and OMS components. Backed by reusable method library, automation of testing and impact analysis, Design document generation, Master upload automation, and common predefined reports.

Have you tried EPOCH yet? - (Infosys’ award-winning pre-configured solution built on IBM Sterling OMS product suite)

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Enjoy benefits from Infosys omni-order management platform implementation:

  • Global inventory visibility - involves acquiring and monitoring real-time inventory
  • Smart sourcing – Sourcing the inventory through AI-powered capabilities.
  • Reduced markdowns
  • Optimized fulfillment costs
  • Real-time and accurate order promising
  • Eliminate lost sales
  • On-demand scalability
  • Faster go-to-market speed
  • Simplified integrations
  • Lower cost of ownership
  • Increased customer satisfaction
  • Pay-as-you-go model
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Challenges & solutions

Infosys omni-order management platform with pre-configured industry solution templates and “Cloud Application Development Tool Kit” ensures you get to market faster than your competitors while delivering faster time-to-market

Subscription based Pay-as-you-go-model with limited or no upfront costs reduces the total cost of ownership significantly

Smart sourcing allows order to be fulfilled in the way that best meets customer’s expectations and retailers’ business objectives thereby optimizing the fulfillment costs

Infosys omni-order management platform comes with a catalogue of prebuilt adapters for various systems like WMS, payment gateways, fraud management systems, carrier aggregators etc. These standardized integrations facilitate seamless integration with 3rd party applications.

Global inventory visibility solution provides real time and accurate inventory visibility across the enterprise (warehouse, DCs, stores, In-transit etc.)

Infosys Omni-order management platform enables buy anywhere, ship from anywhere and return anywhere through rapid onboarding of Omni-channel commerce solution