- Service Experience Transformation
- Success Stories
Joe Marx – Sr. Director, Production Services at Radial Inc. speaks about the company’s digital transformation. Radial laid the foundation for creating its platform of platforms to give customers a better service experience. Infosys partnered with Radial to accelerate Radial’s transformation with the Enterprise Service Management Café, keeping the installation simple and increasing speed to market. With this transformation, Radial can now focus on business related decisions to build out solutions to drive business KPIs.