Transforming the HR landscape for enhanced employee experience

Overview

Business scenarios are changing faster than ever before. To respond effectively to these changes, organizations must ensure equitable allocation of resources for customer as well as employee requirements. Engaged employees are critical to ensure delightful customer experience.

Employee experience (EX) is one of the most important target metrics for leaders today. As the nature of work evolves, senior leadership across organizations are looking for new ways to create dynamic enterprises that empower employees and elevate the work experience.

ServiceNow Human Resource Service Delivery (HRSD) is a cloud-based solution that leverages the power of workflows to automate HR processes. The unified platform streamlines employees’ interactions with different HR systems. It also improves service delivery through modules like case and knowledge management, employee service center, enterprise onboarding, employee document management, and virtual agents.

Infosys Human Resource Service Delivery solution of the Enterprise Service Management Café, part of Infosys Cobalt, comes with pre-built go-to-market solutions tailored over the ServiceNow HRSD product. It offers faster transformation of HR delivery aligned with employee needs, resulting in enhanced employee experience.

HRSD ServiceNow Suite implementation

HRSD process and solution simplification

HRSD unified platform – Integrate core HCM

HRSD employee service center UX design

HRSD security, access, encryption set up

HRSD analytics and dashboards

HRSD strategy and architecture

HRSD unified document management

Organizational change management