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Strengthened capabilities on ServiceNow with Infosys Enterprise Service Management Café and SnowMirror

Strengthened capabilities on ServiceNow with Infosys Enterprise Service Management Café and SnowMirror

SnowMirror easily creates flexible reports on an enterprise’s own infrastructure to

  • connect their own reporting platforms and BI tools like Tableau, PowerBI, Cognos, Microsoft Reporting Services or SAP business objects to ServiceNow
  • store ServiceNow data on databases like MySQL, MS SQL or Oracle

Being a flexible backup tool for ServiceNow, SnowMirror backs up individual tables or even columns to specify a detailed filter query so the amount of data is low and the whole backup is focused on the data really needed. The data backups are easy to schedule with a wide range of scheduling options such as full and incremental backups.

SnowMirror allows enterprises to archive ServiceNow data in the mirror database and unload their instance by erasing unnecessary bulks of data from ServiceNow instance database.