In Conversation with ServiceNow – Role of Cloud-based Platforms and Accelerators

The customer experience landscape is making progress towards seamless and simple customer experience. To transform digitally, enterprises are looking to meet the expectations of their customers with a keen focus on value delivered outcomes and optimized customer experiences – driven by cloud-based platforms and accelerators.

Watch Infosys and ServiceNow experts discuss how the right cloud platform enhanced by accelerators enhances customer service experience. In this video conversation, Ajay Chawla, Delivery Head for Americas, Service Experience Transformation, Infosys and Nitin Badjatia, Product Management – Customer Workflows, ServiceNow share their views on the cohesion of the Infosys-ServiceNow vision for the future of ServiceNow customer workflows in alignment with Infosys Cobalt vertical solutions for Financial Services, Manufacturing, Telecom and Retail to provide accelerated customer value.