Exploring GBS from definition to implementation

Join Aniesh Myneni, Infosys ServiceNow GBS service line lead, and Spencer Beemiller, ServiceNow Field Innovation Officer, as they delve into the transformative power of AI in reshaping the traditional GBS shared services model.

Discover how Global Business Services are revolutionizing enterprise operations and driving growth by prioritizing employee and user experience. Explore industry trends and the evolution of GBS in the hybrid work environment post-COVID.