Navigating the SIAM Frontier: Skills, Strategies, and Insights

Parth Maniar, Associate Director, Service Integration and Management (SIAM) service line, Infosys, and Suzzane Galletly, Digital Skills Director, EXIN, joins the webinar hosted by Claire Agutter, Director, Scopism, to discuss and share their insights regarding the skills and strategies needed to navigate the SIAM landscape successfully.

Hear Infosys’ insights on the methodologies used for enhancing SIAM expertise and how service excellence is prioritized within the customer’s SIAM journey. This offers actionable insights for navigating the dynamic SIAM landscape. Explore how EXIN dive into the essential skills necessary for SIAM & service management professionals to enhance customer experience. Know more on the evolution of SIAM certification since its inception in 2016.