Transform your service experience with Predictive AIOps
Service Experience Transformation is top priority for CXOs to accelerate complex business initiatives, drive user adoption and enable IT stability and productivity improvement programs. To enable IT Operations modernization, a relatively new but fast expanding discipline Predictive AIOps is being pursued by technology leaders, site reliability engineering teams, IT operations teams, as well as business leaders.
In the following article published in CRN bylined by Gaurav Uniyal, Associate Vice President and Service Management Head, Americas and APAC, Infosys, the article revolves around how organizations today need business services with 100% uptime and extreme performance and how predictive AIOps provides significant benefits to IT through early warning signals, consolidation of alerts and events from multiple sources to provide meaningful insights and help in reducing Mean-Time-to-Repair. It further highlights that predictive AIOps could offer enhanced visibility and observability, while facilitating better collaboration and actionability to enhance IT operations.