The client is a British multinational investment bank and financial services holding company. The bank has a presence in 65 countries with a user base of 300,000+ employees.
The client’s HR platform is one of the world’s largest instances of SAP SuccessFactors with core HR and Talent Management modules implemented. The client wanted to move further in their HR transformation journey. They partnered with Infosys to transform their existing time solution for the Middle East and North Africa (MENA) region leveraging Employee Central Time Off and Time Sheet.
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Harmonize, optimize, and transform the absence and attendance processes leveraging EC Time solution
Infosys leveraged SAP SuccessFactors Employee Central (EC) Time Off and Time Sheet to transform the absence and attendance solution for 7 MENA countries. The solution involved deploying a user-friendly time management solution that enabled employees to easily record any type of absence, overtime, and allowances. The interface was intuitive, consumer grade, and enabled self-service across all devices including mobile phones.
The solution also introduced country-specific features such as public holiday calendars, accrual rules, and country-specific fields and business rules to help the client manage their multi-ethnic workforce on a single platform.
Reduced the total cost of ownership by replacing outdated disparate legacy applications with one global solution based on EC Time Off and Time Sheet
Improved the user experience by implementing next generation consumer grade user interface across all devices including mobile phones
Improved efficiencies in HR processes and increased overall productivity by introducing automation and enabling self-service capabilities