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Features & Opinions

From process automation to faster claims settlement, do more with AI

The potential of Artificial Intelligence (AI) and automation technologies has motivated insurance companies to start using robots to process five to 10 times the number of claims a human agent can. Some are using bots to take over manual tasks such as account closure validation across systems, funds transfer, and other routine banking and insurance processes. Now about 58% of the financial services companies surveyed as part of Infosys research are preparing for AI deployment by investing in supporting IT infrastructure.

From our exclusive report, find out how the financial services and insurance industry is bringing in transformation by using AI and automation technologies.

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