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Industry 4.0 assessment for a large European Pharma company

Case Study

Industry 4.0 assessment for a large European Pharma company

A large global pharmaceutical company wanted to assess the digital maturity of the current shop floor processes in Germany and identify improvements to optimize business operations.

A well- qualified team of plant IT, department SMEs and Infosys technology and business experts assessed the main processes which included production operations, maintenance and quality

Key Challenges

  • Lack of detailed documentation on current operation processes
  • No standardized KPIs for measurement

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The Solution

Infosys used the Acatech Industry 4.0 Maturity Index to strategize the client’s Industry 4.0 roadmap

Leveraging Infosys’ Industry 4.0 ecosystem methodologies to align with the business goal of improving plant efficiencies

  • Design-thinking workshops
  • Agile project management
  • Acatech I4.0 maturity model and assessment tools
  • Business case creation templates
  • Persona-centric UX solutions

As part of the Acatech foundational framework, each process area was assessed using these parameters

  • Evaluation based on four structuring forces
  • Six stages of Industry 4.0 maturity levels (depicted as six concentric circles)
  • Two capabilities per structuring force
  • “Digital maturity” and “data integrity by design” as critical enablers

Pre-requisites for Industry 4.0 Assessment

  • Identify strategic goals and develop the business plan
  • Identify process details to be assessed and KPI’s to be measured
  • Insights on current challenges
  • Key stakeholder availability and support throughout the program
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Benefits

   
Core platform with safety and security service

As-is and to-be Industry 4.0 maturity assessment reports for each area

A device simulator was built to test vehicle-device communication

Gap analysis versus target maturity level

Launched the cloud telematics platform with rich analytics and reporting capability

Prioritization of use cases and quick wins for arriving at target maturity

Core platform with safety and security service

Digital roadmap with short-term, long-term improvement opportunities

A device simulator was built to test vehicle-device communication

Synergies with in-flight IT initiatives

Launched the cloud telematics platform with rich analytics and reporting capability

Persona-based journey mapping