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Case Study

Industry 4.0 assessment for a large European Pharma company

A large global pharmaceutical company wanted to assess the digital maturity of the current shop floor processes in Germany and identify improvements to optimize business operations.

A well- qualified team of plant IT, department SMEs and Infosys technology and business experts assessed the main processes which included production operations, maintenance and quality

Key Challenges

Lack of detailed documentation on current operation processes
No standardized KPIs for measurement

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The Solution

Infosys used the Acatech Industry 4.0 Maturity Index to strategize the client’s Industry 4.0 roadmap

Leveraging Infosys’ Industry 4.0 ecosystem methodologies to align with the business goal of improving plant efficiencies

Design-thinking workshops
Agile project management
Acatech I4.0 maturity model and assessment tools
Business case creation templates
Persona-centric UX solutions

As part of the Acatech foundational framework, each process area was assessed using these parameters

Evaluation based on four structuring forces
Six stages of Industry 4.0 maturity levels (depicted as six concentric circles)
Two capabilities per structuring force
“Digital maturity” and “data integrity by design” as critical enablers

Pre-requisites for Industry 4.0 Assessment

Identify strategic goals and develop the business plan
Identify process details to be assessed and KPI’s to be measured
Insights on current challenges
Key stakeholder availability and support throughout the program

Benefits

As-is and to-be Industry 4.0 maturity assessment reports for each area

Gap analysis versus target maturity level

Prioritization of use cases and quick wins for arriving at target maturity

Digital roadmap with short-term, long-term improvement opportunities

Synergies with in-flight IT initiatives

Persona-based journey mapping