Unified work platforms hold promise for employers and employees
In the wake of the 2021 Covid 19 outbreak, companies pivoted to remote working and virtual collaboration. Lockdowns across the world meant that this transformation happened in a couple of days. Technology and technological companies providing digital solutions showed agility and scalability to enable remote working. Companies worked with their employees and customers to embrace new forms of business engagement and interaction. The value of employee experience and the importance that organizations are placing on it in a post-COVID-19 has increased multifold. Studies have shown that the retention of employees is directly correlated to better employee experience.
Employee experiences consist of three major aspects - culture, technology, and physical space. With remote working here to stay, technology has become the most important aspect to influence employee experience. So, platforms and digital infrastructure has become integral in enhancing the employee experience. Platforms have become new workstations where collaborations and discussions are happening between different stakeholders to achieve a common goal.
So, for the companies to ace their game in this virtually working world, it’s important to have an agile, unified platform that stitches people, data, and systems together seamlessly to enhance business process efficiency. The workforce should have the flexibility to access the platform through multiple touchpoints. Platforms should possess capabilities to scale quickly and provide a secure environment. This is where cloud-based platforms help. Cloud-native platforms show better performance, resilience and scalability. That’s why Sreekumar Sreedharan, Vice President and Delivery Head, Oracle Practice, Infosys bats for businesses to adopt cloud-based unified work platforms.
In his article ‘Unified work platforms hold promise for employers and employees’ in DataQuest, he says “A new age workforce requires new age platforms that promote productivity and collaboration, enhances user experience, enables agility and persona-based customization, without sacrificing security. Cloud-hosted unified workplace platforms promise employees seamless integration across work tools within the digital ecosystem”
Read more about the unified work platforms in his article below: