With war on talent reaching unprecedented levels, global Enterprises are facing twin realities with their workforce :

- Lack of new skilled employees, with most relevant skill fitment for the job responsibilities,
- Skill Cliff, wherein rapidly aging and retiring employees take the tacit knowledge away with them

Most often, the challenge is not with learning and development process in such enterprises. The challenge is more with Knowledge Management practices within the Enterprise.

It is widely acknowledged that in these times, Enterprises with robust knowledge management practices have a significant productivity edge over others. Infosys Knowledge Management framework encompasses end-to-end offerings to address the Knowledge Management practices in an Enterprise and helps in building a ‘Knowledge’ Enterprise.

How does the solution through Infosys consulting led approach benefits organizations?

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  • Assessing their current maturity and defining target knowledge state, knowledge and learning strategy
  • Setting up foundational knowledge practices
  • Content development using domain subject matter experts and appropriate service delivery
  • Technology enablement to move to digital learning platforms such as Wingspan (Infosys proprietary
    platform), Oracle Learning Cloud etc.


Challenges & Solutions

Infosys Knowledge Management solution using the latest technologies enables organizations to identify knowledge loss areas, gradation and action priorities. By integrating with job requirements and career path, the solution can improve the productivity of the organization in addition to augmenting the organizational initiatives towards talent acquisition, talent retention and workforce engagement

Knowledge Management Strategy and Roadmap

  • Knowledge Process Maturity Assessment
  • Knowledge Value map with core business imperatives and outcomes
  • Envisioned Future State
  • Define Knowledge Management Road-map

Process Consulting

  • Knowledge Process Building blocks
  • 360-degreee integrated process definition
  • Artifact Standards and formats
  • Strategy Alignment with Skills , Rating Scales , Taxonomy

Digital Learning Platform – Infosys Wingspan

  • Learning Management Platform Selection
  • Program Management
  • LMS Product Implementation – Learning Cloud, Wingspan
  • Enterprise integration

Learning and Training Services

  • Learning Content Standardization
  • Content Mode Selection
  • Content Planning and Development
  • Content Digitization and Enhancement
  • Training Needs Analysis
  • Training Curriculum Design
  • Training Delivery / Consulting
  • Outcome Measurement