Infosys implemented Artificial Intelligence (AI)-driven automation to enhance the online admissions process at UCAS. The portal registers a huge spike in traffic on the A-level results day. Millions of applicants visit the portal for ‘Confirmation and Clearance’ (C&C), the UCAS procedure to publish admissions related information of affiliated universities.
Infosys automated critical processes for admissions, which enables smooth handling of 200-300 logins each second. AI-based automation helps predict stress on infrastructure load and facilitates timely fixes to prevent the website from crashing during peak demand for C&C.
Advanced IT infrastructure management enhances the reliability of the UCAS portal and facilitates a hassle-free admissions process every year.