A few insurers have begun using big data technologies to deal with large amounts of claims data and to reduce fraud. However, these technologies require huge investments in data infrastructure and do not get a ready buy-in from senior stakeholders.
Published with the permission of Claims Journal
Mohan Babu heads the Infosys Insurance practice and has over 20 years of experience in insurance, IT, and consulting. He has led several consulting engagements for leading insurers globally. His experience spans across areas of runoff business strategy, systems consolidation and migrations strategy, digital strategy, operational efficiency improvements, business process outsourcing (BPO) assessment, and data standards.
Mohan can be reached at
Soumya Chattopadhyay has over eight years of experience in the IT / ITES industry. His experience spans across diverse areas like management and functional consulting, strategic analysis, solution architecting for life and property and casualty (P&C) insurers. His areas of expertise include policy administration, claims, and business intelligence (BI) and analytics. He has served multiple clients across USA, Europe, and APAC regions.
Soumya can be reached at
Offering: Transforming claims management: From a cost center to a growth enabler
Case Study: Transforming claims processing with improved quality and reduced cycle times
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