Portals

A transport and logistics solutions provider operating road, air, sea, and rail routes in more than 50 countries.

Key Challenges

An Australian federal agency sought to establish a business model for end-to-end procurement, transportation, and management of commodities provided by a 4PL player.

Ready to experience?

TALK TO EXPERTS
Line

The Solution

Design thinking for solution

Infosys adopted design thinking to devise a solution from a service lens rather than a technology standpoint for end-to-end 4PL.

We developed a platform, managed the IT operations and provided BPM support.

We built the robust technology ecosystem using several COTS products:

  • SAP Ariba for the e-Commerce network
  • MuleSoft for integrating diverse components
  • ForgeRock for authentication and access management
  • Oracle OTM for transportation management
  • ServiceNow for IT incident and business operations management
  • Infosys Insights and Analytics Platform (IAP) for reporting, analytics and procurement insights
  • AWS for a scalable cloud platform
Line

Benefits

Centralized digital platform

Our centralized digital platform solution delivered several benefits

Our centralized digital platform solution delivered several benefits

Cost reduction: A JIT model eliminated warehousing costs, enabled procurement from the most competitive suppliers, and identified the appropriate transportation provider by leveraging the 4PL network

Cost reduction: A JIT model eliminated warehousing costs, enabled procurement from the most competitive suppliers, and identified the appropriate transportation provider by leveraging the 4PL network

Scalability: The platform can manage spikes in demand and meet requirements of other federal agencies.

Scalability: The platform can manage spikes in demand and meet requirements of other federal agencies.