Infosys wins the Thinker Award for Best Innovation in Service and Field Service at the Oracle Markie Awards 2020
Infosys has bagged the Thinker Award for Best Innovation in Service and Field Service at the Oracle Markie Awards 2020. This award was in recognition for helping a leading bank to initiate their journey towards digital transformation and eliminate the problems associated with their legacy application globally. Infosys helped the bank transform digitally within 21 weeks by moving to a modern, robust knowledge management solution, Oracle Knowledge Advanced. This resulted in knowledge being centralize and easy-to-find for 14000+ employees across multiple LOBs. The client achieved substantial time and cost savings from operational efficiencies gained in all branches and contact centers. Improvements in customer service are helping drive product sales and revenue.
Infosys is a Platinum Cloud Elite level member of Oracle Partner Network (OPN) and the Infosys Oracle collaboration spans across a wide variety of technologies including but not limited to ERP, IaaS, PaaS, SaaS, SCM, HCM, CX, Autonomous Database, Oracle Cloud, Oracle Cloud Infrastructure and emerging technologies such as blockchain and machine learning. Infosys is combining these next-gen technologies with industry solutions and best-in-class user experiences to help companies grow and reinvent their businesses.
To know more about the award, please visit here