Mid-market Offering

Overview

The Infosys HCM mid-market offering is designed as a set of fixed-fit, ready-to-deploy solutions for various business functions across the HR enterprise. The offering concentrates on the digitalization of processes, improved engagement experience, and industry-focused service delivery.

The mid-market transformation offering includes:

Core suite: To enable core business processing for a specific industry
Supplemental suite: To meet unique requirements through additional modules
Individual modules: To implement selective modules through catalog-based pricing
All-in-one suite: To deploy end-to-end Oracle Cloud modules

The comprehensive set enables transparent and predictable transformation through a pre-defined, off-the-shelf offering supported by a flexible and consumption-based application maintenance model (AMS).

The mid-market AMS offering provides:

Smooth business operations and predictable outcomes
Shared Service Model with tickets and range-based pricing
SLA-based service assurance
Additional support activities such as regression testing and development, as required

Designed as an HCM platform extension and available as an economically-priced set of plug-and-play modules

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The offering serves as a preferred choice to mid-market enterprises embarking on their digitalization journey for their HR needs. The offering helps them achieve upfront commitment as well as predictability in scope, cost and timelines.

The Infosys mid-market offering complements Oracle HCM Cloud by balancing the HR objectives of employee engagement on the one hand and employee productivity, IT objectives of modernization, and digital transformation on the other. All this is achieved with flexible pricing. The offering includes:

The offering includes:

Technology and vertical agnostic implementation
Accelerated deployment with automation frameworks
Comprehensive coverage with service variants
Service maturity with evolved and adaptive project model

Challenges & solutions

The Infosys mid-market offering provides four variants - core suite, supplemental suite, individual module and all-in-one suite. Each of these variants comes with pre-defined catalog-based pricing to allow you to select the process modules applicable to your business at a price that fits your budget.

The Infosys offering includes mid-market application managed services with pricing that is based on ticket-count range. These are rendered through a shared services model to support your business operations and improve customer experience.

Our offerings are off-the-shelf and come with catalog-based pricing. You can quickly select the relevant process modules and start on your Oracle HCM Cloud journey at a low total cost of ownership (TCO).