Tax Compliance Services in the Digital Age

Overview

As we embrace the digital evolution unfolding at a phenomenal pace, we are also seeing expectations from technology change drastically. The key objective has shifted from mere efficiency to overall effectiveness and the focus has moved from shareholder to stakeholder. Along with profit, people and the planet have become important performance indicators. While organizations place great emphasis on these business transformation objectives, the operating model for tax and compliance often remains entrenched in legacy systems. In such cases, Excel sheets and manual activities predominate the majority of operations even today.

Key decisions about ERP design have major implications on indirect tax (such as sales/use, value added tax, goods and services tax), as well as international tax which are not immediately apparent to or understood by non-tax resources. For instance, an Indian manufacturing company had to revisit and redesign their entire enterprise structure because of the way their transactions were tax treated for inter-state movement of goods.