A large Healthcare Insurer in US was looking to diversify into Life and AD&D (Accidental Death and Dismemberment) Insurance market. They needed a solution which would help them remediate their existing systems and applications to support the new product line in a very short time.

Key Challenges

  • Stringent product roll-out timelines
  • Business and project teams had limited knowledge of the new product line
  • Increased cost and effort due to short deadline and complex system

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The Solution

Design thinking enabled validation approach

Applied design thinking approach to arrive at a comprehensive end-to-end testing strategy to ensure all business scenarios, system interfaces and technical complexities are validated thereby assuring superior quality within stringent timelines.

  • Creation of test scenarios at project onset to bridge potential understanding gaps
  • Proactive test data setup in quick time through automation and reuse
  • Frequent demos of shippable product to business stakeholders by testing team
  • Coordinated end-to-end testing with business users
  • Used predictive analytics to:
    • Identify high-risk areas and mitigate them
    • Automate testing of high-risk functionalities
    • Helped in risk-based prioritization of test cases
    • Identify critical defects in early stages of development
  • Work-in testing session to create high degree of collaboration between business and various IT teams

Infosys Test-driven approach using analytics

  • Created 1600+ reusable scenarios extensively covering all business features and system functionalities
  • Developed a standard template for new product line launches in future


25% reduction in testing cycle time

35% reduction in testing cost

Increased test coverage at no additional cost

Product launch timeline reduced from 16 months to 7 months