Implementing an enterprise resource planning (ERP) system can bring about a significant change in your business by improving business processes, providing real-time information, and enhancing reporting capabilities. However, for a successful ERP implementation to reap these benefits, enterprises must follow proven methodologies and best practices. Comprehensive testing of the diverse aspects of the ERP system before launching it fully is one of the most critical factors contributing to the overall success of the program.

Infosys ERP Package Testing practice offers you a wide range of services across the lifecycle of ERP programs. It is enabled by our expert team of testing professionals specialized in ERP packages, IP tools and accelerators. We provide an integrated set of end-to-end testing capabilities to address all your requirements that can help improve business relationships with your customers. Our quality engineering services encompass these key areas in ERP programs:

  • Cloud or on-premises transformation
  • Migration
  • Implementation
  • Roll-out
  • Upgrade
  • Production support
  • Artificial intelligence and machine learning (AI/ML) efficiencies
  • Maintenance

Our deep domain expertise and vast experience enables us to deliver high levels of quality assurance with speed, cost-effectiveness, and complete security in ERP programs. To provide solutions to lifecycle automation across projects and operations, we have set up a dedicated center of excellence (CoE) for each ERP package including:

  • SAP S/4 HANA
  • SAP ERP Central Component (ECC)
  • Oracle Fusion Cloud
  • Oracle E-Business Suite
  • Oracle PeopleSoft
  • Oracle Siebel
  • Oracle Retail Merchandising System (RMS)
  • Microsoft Dynamics 365
  • Salesforce
  • PEGA
  • Workday
  • Veeva

Infosys adopts a comprehensive testing approach based upon our extensive project experience along with our unique IP solutions and ready-to-use scenarios. This approach helps us address all technical challenges in the program successfully.

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Infosys enables enterprises to succeed in their ERP endeavor by offering these key advantages:

  • Ready-to-use reusable repository of test cases, automated scripts across market-leading tools such as Worksoft, Tosca, UFT, Selenium, and UiPath, to accelerate ERP program testing and facilitate regular product upgrades testing and business as usual (BAU) testing
  • Automation and acceleration, leveraging Infosys SAP test platform, across SAP landscape covering S/4HANA, ECC, Ariba, Concur, SuccessFactors, IBP, Fieldglass, and other Satellite applications as well as integrated non-SAP applications
  • Integrated end-to-end, tool-agnostic test automation solution, Infosys Package Test Automation Platform (iPTAP), designed for Oracle Fusion Cloud, Salesforce, Microsoft Dynamics, and various applications
  • Expertise and experience in setting up more than 100 SAP, Salesforce, and Oracle TCoEs to facilitate transformation led by quality engineering (QE) across over 300 customers , globally
  • Robotic process and test automation services and solutions, exclusively customized for end-to-end business process flow testing across SAP, Oracle, and Salesforce, among others
  • Over 20 industry leading SAP, Salesforce and Oracle test accelerators to build business efficiency, augment automation, and enhance productivity for faster time to market
  • DevOps using continuous integration and continuous delivery (CICD) approach across different packages like Salesforce, Veeva, IQVIA etc.
  • An independent Testing Center of Excellence (TCoE) that delivers end-to-end testing services across the ERP package lifecycle
  • Proven implementation and use cases of generative AI in SAP S/4HANA, Salesforce and Oracle testing programs
  • End-to-end automated validation, configuration, testing and deployment solution for Veeva Vault
  • Certified techno-functional professionals across Oracle, PEGA, Salesforce, SAP, Workday, Veeva
  • Agile testing expertise across the packages
  • Risk-based testing (RBT) framework

Challenges & Solutions

  • Holistic testing solution with ready-to-use reusable test scenarios and automation framework
  • Innovative testing techniques such as risk-based testing, quality assurance (QA) based on defect analytics, ML/AI based testing, among others

  • 100% traceability across requirements, test cases, results and defects
  • Test management and measurement using QA dashboard
  • Regression testing using migrated data

  • Rich domain knowledge and cloud testing capabilities
  • Automated tools and pre-built test scripts to ensure minimum business impact after each release

  • Efficient QA services leveraging state-of-the-art tools and in-house accelerators to de-risk ERP transformation programs
  • Increased coverage and ~40% effort reduction

  • Industry best practices discovered through contextual testing experience for cloud-led transformations
  • Unique cost-effective automation solutions
  • Integrated system testing through robotic process solutions
  • Indigenous self-healing automation solutions with emerging cutting-edge technologies leading to increased productivity and reduced cycle time

  • Automation of regression test cases using open-source tools such as Selenium, Tosca, Worksoft, SOLMAN, UFT, UiPath, and SOAPUI, among others
  • Use of innovative Infosys IP solutions and accelerators to enhance speed