Features & Opinions

Business Application Services - Features & Opinions

Package | Function

Profit from the wisdom of the crowds

Social media intelligence must be combined with structured business intelligence (BI) to enhance products, customer service and marketing.


Integrate data for service innovation

Preconfigured package solutions integrate meter-to-cash and customer service processes to address challenges in customer care and regulatory compliance.


A checklist for your SAP SRM 7.0 road map

A best-of-breed SRM solution that defines the transformation road map must provide a model for centralized procurement.


Convert intelligence into actionable insights with fusion

Domain-specific analytics, role-based dashboards and advanced visualization techniques enhance embedded business intelligence (BI) in Oracle Fusion applications.


Two Cs of ERP: centralize and customize

A 'Fitment Quadrant' harmonizes global ERP systems by consolidating common processes and applications.
This article appeared in the fall 2011 issue of OAUG Insight magazine, the official publication of the Oracle Applications Users Group (OAUG), and is reprinted with permission.


How social is your CRM program?

People-centric management ensures sustainability of social customer relationship management (CRM) programs.

Published with permission of Information Management


The next wave in ERP

ERP, synonymous with manufacturing, has today evolved across industries with sophisticated users. Our expert discusses the transformation of ERP into consolidated and customized packages.

Published with permission of IndustryWeek

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