Business Application Services
Social media intelligence must be combined with structured business intelligence (BI) to enhance products, customer service and marketing.
Preconfigured package solutions integrate meter-to-cash and customer service processes to address challenges in customer care and regulatory compliance.
A best-of-breed SRM solution that defines the transformation road map must provide a model for centralized procurement.
Domain-specific analytics, role-based dashboards and advanced visualization techniques enhance embedded business intelligence (BI) in Oracle Fusion applications.
A 'Fitment Quadrant' harmonizes global ERP systems by consolidating common processes and applications.
This article appeared in the fall 2011 issue of OAUG Insight magazine, the official publication of the Oracle Applications Users Group (OAUG), and is reprinted with permission.
People-centric management ensures sustainability of social customer relationship management (CRM) programs.
Published with permission of Information Management
ERP, synonymous with manufacturing, has today evolved across industries with sophisticated users. Our expert discusses the transformation of ERP into consolidated and customized packages.
Published with permission of IndustryWeek
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