Rethink Retail: 8 Ways to Amplify the Human Experience in Retail
Fast and innovative thinking helped retailers and brands weather the pandemic storm. Now, long term solutions that exploit data and value networks are required for this new normal world. There are two big problems that retailers, brands, and logistics companies face today - cost pressure and changing consumer behavior. E-commerce opens opportunities to understand the customer better through its data. However, the current online business model lacks the ability to draw maximum profits.
We all know the pandemic changed everything. But do we know what we need to do to thrive in the new world it has left in its wake