The Infosys Retail practice helps luxury fashion and lifestyle brands increase customer wallet share through accurate demand forecasting. Our digital tools help product differentiation and capitalize on the premium of luxury brands.
Our omni-channel commerce solutions enhance pre-sales, in-store and after-sales experience while retaining the exclusivity of luxury brands across apparel, jewelry, leather goods, watches, eyewear, writing instruments, and beauty products.
Infosys solutions for luxury brands
Connected commerce
Channel alignment
Digital marketing
Location based targeting
Augmented reality
Mobile point-of-sale
Customer experience
User journey/persona development
Experience and usability design
Product prototyping
Campaign optimization
Supply chain
Workflow automation
Distributed order management
Warehouse and fulfillment management
Collaboration platforms
Analytics
Organizational readiness
Offer optimization
Customer and market insights
Social sentiments
Digital intelligence
White paper : Blend convenience and flexibility with interaction to engage shoppers
Retailers should reengineer the purchase journey of millennial shoppers with bespoke technologies to close deals faster and cultivate loyal customers.
Rich experience in defining omni-channel road maps, implementing distributed supply networks, and establishing customer service centers.
'One enterprise' customer front-end and fulfillment solutions minimize lost sales and optimize inventory.
Indigenous frameworks, accelerators and toolkits accelerate digital and mobile-enabled applications.
