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Increase the shopping basket size

Overview

The Infosys Retail practice instills data analytics discipline at department stores. We distill demographic as well as psychographic insights for accurate micro-segmentation of customers. A nuanced understanding of shopping habits helps forecast demand and increase customer spend.

Our macro and micro-level planning solutions optimize the floor, shelf and window space. We use modular components to ensure smooth execution during seasonal variations in demand.

We apply gamification techniques to enrich the shopping experience.

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Infosys solutions for department stores

White paper: Blend convenience and flexibility with interaction to engage shoppers

Retailers should reengineer the purchase journey of millennial shoppers with bespoke technologies to seal deals faster and cultivate meaningful relationships.

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Challenges & Solutions

Rich experience in implementing ‘buy anywhere - pickup anywhere - return anywhere’ retail models.

Data-driven marketing approach boosts sales by identifying blind spots, integrating the digital and in-store experience, and stimulating repeat purchase.

Category management and assortment strategies improve turnover across lines of products.

Resource Center

Client Speak

Infosys transforms the IT landscape and business processes at Family Dollar

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Features Opinions

Patented space optimization techniques facilitate shopper-friendly merchandising

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Article

Predictive analytics ensures smart retailing

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Article

Combine online convenience with in-store personalization

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