Retail’s Circle of Disruption

The retail industry is experiencing significant disruption across its supply chain, customer behavior, data explosion, sustainability, workforce, and inflationary pressures. To thrive in this environment, retailers must completely re-envision how they create value and adopt new business models and customer offerings that drive meaningful growth. Infosys Cobalt Retail Industry Cloud addresses these industry-specific challenges. It is a cloud-native, retail-specific blueprint that focuses on the rapidly evolving and disruptive forces of the industry and caters to the unique requirements across the retail value streams. Easily customizable and with pre-built integration connectors, Infosys Cobalt Retail Industry Cloud enables retailers to adopt next-generation trends at speed and with ease.

Enabling Cloud to deliver the next-generation retail experience.
Adopting a Cloud-First strategy is becoming a necessity for retailers to handle these rapidly evolving ‘forces of change’.

A cloud-native, retail-specific blueprint that focuses on the rapidly evolving and disruptive forces of the industry


The Infosys Retail Cloud

Starting with the digital capabilities that are often adjacent to the conventional capabilities that ISVs provide, these whitespaces are targeted as part of the initial Infosys Retail Cloud offerings.

These business solutions and platforms have been:

  • Carefully built
  • Easily customizable
  • Pre-composed
  • Pre-built integration connectors

enabling retailer to adopt next generation trends at speed and with ease.

While the Cloud provides the necessary technology and agility to deal with these disruptive forces, Retailers are finding it challenging to leverage the plethora of cloud solutions with little to no blueprint, frameworks, or best-practices to go about creating business value through these technologies, resulting in wasted time, effort, and cost. With an ever-increasing rise in the number of cloud services and products from multiple hyperscaler and technology vendors, there is compounded complexity in identifying the right solution for every retailer’s unique requirement.


Challenges & Solutions

By utilizing retail cloud technology, retailers can offer a personalized, seamless, and omnichannel experience to their customers. Retailers who prioritize customer experience in their retail cloud strategy are likely to attract and retain more customers, resulting in increased sales and revenue. The Infosys Retail Cloud provides the means to accomplish this.

  • Infosys Equinox
  • Infosys XR Visualization Platform
  • Computer Vision frictionless checkout
  • Inventory Shrinkage Detection
  • Autonomous Retail Store Offering

Today, disruptive forces are exposing compromises made across the supply chain in terms of efficiency, resiliency, agility, and responsiveness. To step up their game, requires organizations to build outside-in sensing capability covering demand, supply, and logistics sensing. Advances in cloud-powered technologies across Data Science, AI, IoT, 5G networks etc. can now be used to drive significant optimizations across the supply chain.

  • Infosys Intelligent Forecasting Workbench
  • Smart Factory
  • Digital Twin
  • Infosys Inventory Visibility
  • Infosys’ Supply Chain Control Tower
  • Infosys Revenue Growth Management

In today's world, data is a valuable asset that can be leveraged to gain insights, make informed decisions, and drive business success. By harnessing the power of data, businesses can better understand their customers, optimize their operations, and identify new opportunities for growth. With advancements in technology and the rise of big data, organizations can collect, analyze, and interpret vast amounts of data to inform their strategies and decision-making processes. Whether it's through data analytics, machine learning, or artificial intelligence, businesses that leverage the power of data are better equipped to stay competitive in a rapidly changing business landscape.

  • Infosys Retail Insights Platform:
  • Infosys Consumer Genome

By leveraging financial management cloud technology, retailers can gain a better understanding of their finances and make data-driven decisions that drive growth and profitability. With the help of AI and fraud analytics tools, retailers can detect unusual patterns in their financial data, track suspicious transactions, and prevent fraudulent activities.

  • Infosys Accounts Payable on Cloud (APOC)
  • Fraud Analytics

Infosys' Cognitive First framework is specifically built for forward-looking organizations that look to cope with the dynamically altering market conditions while staying ahead of the competition. The framework houses a powerful collection of use cases and solution accelerators that enable digital experiences and boost operational efficiencies. Cognitive First makes this possible by integrating data, ML, IoT, knowledge management and cognitive automation capabilities to amplify enterprise intelligence across the value chain.

  • Intelligent Store Cockpit:
  • Infosys Cortex
  • Infosys Live Enterprise Suite

Our suite of Cloud-based sustainability solutions is meant for enriching human experiences, green-building operations, enabling rapid adoption of IoT Technologies and maximizing the impact of building data through analytics to enable real-time decision making. Our solutions are helping retailers better comply with environmental regulations, enhance sustainability performance and accelerating their sustainability journey.

  • Smart Spaces