Offerings
Empower consumers to make purchases anywhere, anytime
Overview
The Infosys Retail practice offers cloud-based omni-channel solutions at the intersection of conventional, digital and mobile commerce. Omni-channel retailing provides customers with a personalized, channel-agnostic experience across touch points.
Infosys reengineers business processes to address organizational, technical and logistical challenges in the seamless movement of products between channels. We help you offer flexible delivery models, including click-and-collect and the exchange of online purchases at retail stores.
Our digital tools offer a unified view of real-time inventory and customers across channels. It enables seamless offline and online services.
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Success story : Footwear retailer boosts revenue by integrating marketing channels
HfS Research analyzes an Infosys marketing optimization solution that helped a footwear retailer in USA reduce media costs and improve campaign response by 5%.
Challenges & Solutions
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