Covid-19 and beyond: What's new for brick-and-mortar stores

Retailers need to respond to disruption and reimagine their stores to better engage with shoppers. Our experts propose a multi-dimensional approach that leverages digital technology to reconfigure store operations. Our point of view navigates social distancing and contactless commerce for a safe and convenient shopping experience from product discovery to fulfillment.

Store operations

Smarter planograms, contactless payment, and AR / VR are set to become the norm.

Digital transformation

Omnichannel capabilities, use of robotics in-store, and smarter bundled offers and promotions will be driven by a suite of digital technologies.

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