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A global courier services company that merged with a global leader in the transportation and logistics industry.

Key Challenges

The enterprise undertook programs to integrate the businesses, as part of the acquisition plan:

  • Data integration: for sharing cleansed data between the two enterprises, and adopting the application portfolio of the acquiring company as the master data.
  • BI modernization: for eliminating data asymmetry and facilitating sophisticated visualization and predictive analytics.
  • Test Data Management (TDM), data virtualization and obfuscation, a flagship program: for rationalizing infrastructure costs.
  • Data security, a priority: for compliance with General Data Protection Regulation (GDPR) of the the European Union.

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The Solution

The unified platform

Infosys addressed the challenges, impact of the merger, and stringent timelines of the project.

Cloud platform

Infosys implemented a Microsoft Azure platform solution to integrate certified data and unify data governance. Our cloud architecture enabled data on-demand service by integrating enterprise data from 61 countries. We collated region-specific data and masked it using the Delphix test data virtualization and masking tool. It helped us protect sensitive data and comply with EU GDPR norms restricting the use of production (real) data.

The unified platform manages customer, transactional, operational, and analytical data. Our integration approach ensured Business As Usual (BAU), while avoiding data duplication between parallel systems and preventing loss of information in transit.

Robust testing

We demarcated production and non-production zones in the cloud-based TDM solution. We undertook environment sanity testing to ensure functionality prior to system testing, cloud data migration testing for data retention, and data directional testing to validate BAU processes.

The Infosys team leveraged in-house automation tools and automated data validation techniques for joint E2E integration testing of real-time production scenarios. It accelerated validation of visualization / analytical systems and 2,000+ database objects, and execution of 8,000+ test cases. Exhaustive testing eliminated data anomalies and slippages.

Our cloud-based testing strategy enabled comprehensive data security and compliance validation during a security breach due to a ‘Petya’ malware attack.

Agile methodology

Infosys split the entire program into various sprints: customer, sales and operations integration. We defined specific points for near real-time data synchronization between the merged companies.

Early sprint testing eliminated gaps in data flow. Further, retrospective analysis at the end of each sprint cycle improved quality by detecting defects that were not identified earlier.

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Benefits

Data on-demand service by integrating enterprise data

50% reduction in infrastructure costs due to virtualization

50% reduction in infrastructure costs due to virtualization

50% effort reduction because of faster production refresh and virtual database provisioning

50% effort reduction because of faster production refresh and virtual database provisioning

20% savings in maintenance costs through cloud migration

20% savings in maintenance costs through cloud migration

90% savings in data storage costs due to data virtualization

90% savings in data storage costs due to data virtualization

€ 300,000+ saved via cloud TDM solution

€ 300,000+ saved via cloud TDM solution