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Offerings

Cultivate Loyalty Beyond the Pump

Overview

Infosys partners with 7 of the top 10 fuel retail and convenience enterprises to operate a fuel retail ecosystem powered by artificial intelligence and niche platforms.

Infosys Fuel Retail and Convenience (FR&C) offers an ecosystem approach for integrated fuel, electric vehicle (EV) charging, and food and beverage services at gas stations. Our dedicated practice designs, implements and manages fuel retail technology solutions. The Infosys solution suite, embedded with artificial intelligence (AI), spans the digital landscape of fuel retail enterprises - Infosys enables forecourt commerce by engaging customers with dynamic fuel pricing , personalized offers from the C-store and a loyalty rewards program, thereby converting the forecourt into a ‘moment of truth’.

Infosys, a digital energy orchestrator, supports the electric vehicle (EV) charging infrastructure of global energy brands. Our Energy Transition team designs, rolls out and maintains their EV charging network. Infosys incorporates the OCPP 2.0.1 standard, enables e-roaming and capitalizes on the National Electric Vehicle Infrastructure (NEVI) program in the United States of America for fast charging.

Our retail technology solutions increase the wallet share at onsite convenience-stores by offering a frictionless shopping experience. Our API microservices platform enables gas stations to offer a localized assortment and facilitate self-checkout.

Infosys capabilities:

  • 500+ FR&C practitioners deliver solutions in a 12-week cadence
  • FR&C practice manages 7,000+ sites across the fuel, convenience, EV and fleet landscape
  • Fuel retail and convenience offerings underpinned by AI layer and Infosys platforms of Topaz, Cobalt and Live Enterprise Automation Platform (LEAP) ensure a robust digital foundation and accelerated roll out

Infosys Leverages Domain Expertise and Niche Platforms for Complete Ownership of the Fuel Retail and Convenience Value Chain.

Talk to our experts
FR&C practice adopts an ecosystem approach spanning the Source - Build - Operate - Sell - Engage - Collect value chain.
Applied AI embedded across the digital landscape - agentic AI for 360° view at the command center, digital twin to replicate assets, computer vision for autonomous operations, GenAI for legacy modernization, and ‘sense and respond’ capabilities across the cognitive supply chain.
Reusable platforms and accelerators enable fuel retailers to build and deploy globally – IIoT digital twin for smart digital assets and maintenance, API-first microservices platform for headless commerce, and open payments platform to integrate third-party mobile payments apps.
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Challenges & Solutions

The commoditized business demands dynamic fuel pricing driven by AI and a customer loyalty program across fuel retail and convenience.

FR&C team designs, integrates and manages the IT systems landscape cost effectively on 10+ niche platforms.

Adopt an API-first microservices approach and embed AI across the FR&C value chain for legacy systems modernization, interoperability, and expedited roll out.

Resource Center

Point of View

The Future of Convenience Fuel Retail | NACS Magazine

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Point of View

Data Meets AI in Fuel Retail

A rich dataset of demographic and purchase data empowers convenience stores at gas stations to increase wallet share and enhance store performance.

Podcast

bp Boosts Customer Loyalty With AI-Powered App

Infosys expert shares how bp cultivates loyal customers with personalized offers at fuel and convenience stores.

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Case Study

Aviation Fuel Supplier Implements POS Solution

Infosys iPOS solution enables dynamic pricing, rewards management, and third-party authorization and settlement of transactions.

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Point of View

A New Model For EV Charging Station Operation

Our experts propose a sustainable approach to design and operate EV charging infrastructure.

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