“We turn to Infosys’ AI expertise for innovation”- iD Mobile

iD Mobile, a mobile virtual network operator (MVNO), capitalizes on technology to provide 99% coverage and reliable 5G services in the United Kingdom. iD Mobile is a wholly owned subsidiary of Currys plc, an omnichannel retailer of technology products and services in the UK and Ireland.

Rohit Vedi, Managing Director, iD Mobile shared his perspective about the telecommunication landscape with Anand Ramakrishnan B.S., AVP - Consumer, Retail & Logistics, Infosys. Rohit revealed how iD Mobile built business momentum to double subscribers within three years.

iD Mobile’s strategy delivers value for customers and business, while helping the company address challenges and seize opportunities -

• Use a scalable and secure technology stack to boost customer service, enhance network experience, and drive business growth
• Combine a customer-oriented approach and partner ecosystem to minimize pain points for consumers
• Accelerate the deployment of 5G devices, which underpins the use of mobile data
• Leverage AI to drive network and business innovation, and expand the repository of self-service tools for consumers

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