Johnson Controls-Hitachi Air Conditioning - Making Complex Selling Easier with A Product Configurator

Johnson Controls-Hitachi Air Conditioning, a joint venture between Hitachi products and Johnson Controls, is in the heating, ventilation, and air conditioning (HVAC) business. The company has a group that produces scroll compressors that power air conditioning and refrigeration systems. Scroll compressors work in a circular motion instead of an up-and-down piston action and have a reputation for reliability and efficiency. Scroll compressors are deployed in several different ways to meet the needs for efficiency, comfort, and affordability - and therein lies the challenge. Finding a suitable scroll compressor for a specific application requires understanding variables such as refrigerant, rating conditions, and cooling capacity.

Cloud became a crucial part of Johnson Controls-Hitachi Air Conditioning’s strategy. Infosys created digital catalogs to help customers search for products based on features and attributes. Infosys developed a product configuration solution that accelerates the sales cycle by enabling sales teams to accurately configure products and estimate product costs. The solution captures customer requirements, automatically maps requirements with the product portfolio, and optimizes pricing.

Read this exclusive story featuring Tom Parrish, Vice President, Compressor Business Unit at Johnson Controls-Hitachi Air Conditioning, talk about how leveraging Infosys capabilities for Engineering Cloud under Infosys Cobalt helped in creating a cloud-based digital product selection tool.

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