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About Service Experience Transformation

Amidst the COVID pandemic, enterprises are reimagining ways of working remotely while staying connected with their employees and customers. Improving productivity and transforming service experience in this 'New Normal' is imperative to drive business continuity.

What's Happening

Transform Service Experience by Standardizing, Digitizing and Automating across IT and Non IT Landscape of an Enterprise

Success Stories

Infosys Recognition by ServiceNow

Report

Infosys Global Insurance Journal

Testimonial

The Transformative Journey of Nationwide’s ServiceNow Landscape with Infosys

Press Release

Infosys and ServiceNow Strengthen Strategic Collaboration to Transform Customer Experiences

Video

Infosys and ServiceNow: Driving Innovation in Legal and Compliance

Client Success Stories

Transforming our clients’ Service Experience Journey

Testimonial

The Transformative Journey of Nationwide’s ServiceNow Landscape with Infosys

This client testimonial showcases Infosys capabilities in successfully implementing the ServiceNow Platform and helping the client stay in an ever-green state with its newer expansions and licensing.

Case Study

Posten Norge Service Integration and Management

Parcels now make up over 75% of Posten’s revenue.

Video testimonial

AT&T, ServiceNow and Infosys Fireside Chat: Using Technology to Simplify the Customer Experience

Explore insights into leveraging technology to simplify customer experience.

Case Study

TTEC Transforms the Software Delivery Service Experience

Lorenz Vandamme, Domain Manager, Proximus and Himani Tewari, Practice Lead, ServiceNow Customer Service Management and Security

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