In an era of rapid technological advancements, software defined networking (SDN), network functions virtualization (NFV) and 5G are paving the way for transforming telecom networks. In order to reap the benefits from these technologies, Telecom Enterprises must align their Operation Support Systems (OSS) to these technologies and enable automated, dynamic, intelligent provisioning and configuration, coupled with robust fault and performance management systems.
NextGen OSS (NGOSS) offers a modern, highly agile, modular, and scalable OSS framework for CSPs to expedite the business needs of today’s agile, cost-conscious and competitive telecom environment.
NGOSS is built on a unified micro-services design and will provide value added features that will enable AI/ML based intelligence, and policy based orchestration in real-time.
Infosys OSS digitization process follows the principles of TMF Open Digital Architecture, open APIs and ZOOM (Zero-touch Orchestration, Operations and Management). When complemented by adoption of open source technologies, this framework empowers Telecom Service Providers to transform their legacy OSS to NextGen OSS.
Key features of the Infosys NGOSS framework:
Infosys NGOSS Service Offerings
Provisioning and Activation of Networks and Services
Network and Service Assurance
Network and Services Inventory
Analytics and Automation for Networks and Services
Over past two decades, Infosys has successfully delivered OSS transformation solutions for over 40 global Telecom Service Providers. These offerings are well-supported by more than 800 SMEs, market-driven solutions and a unique set of differentiators that help clients gain maximum value.
ISNA is a NextGen AI/ML-based closed loop assurance solution that has the capability to
ISNA provides predictive automated maintenance of networks, thereby enabling a customer-centric and analytics-driven digital network operation centers. It helps telecom service providers achieve high availability of network services and considerable OpEx improvements. It can also support use cases on the latest technology advancements including SDN, 5G and IoT.
Infosys NGOSS Solution Components
Infosys NextGen OSS solutions with integrated real-time and historical data collection and processing layers improve data accuracy for predictive analytics and deliver cognitive insights to customers.
Infosys has exclusive automation solutions/IPs that use artificial intelligence and machine learning to achieve zero-touch provisioning, fault/anomaly detection, prevention, and self-healing functionalities of next generation networks.
Infosys has proven expertise in building NextGen solutions based on TMF OpenAPIs that easily plug into legacy and/or external systems and adapt to frequently changing business requirements. This helps in optimizing integration effort and reducing the time to market for customers.
Infosys has successfully migrated legacy systems for multiple customers to NextGen OSS systems with minimal impact on existing business by leveraging cloud and open source-based scalable technologies, based on microservices and containerization.