Customer experience

Overview | Offerings | Resources | Success stories


  • Infosys CX Rapid Implementation workbench: The platform provides accelerators and capabilities that can be leveraged throughout the implementation life cycle and which cover requirements like blueprinting, assessment, design, development, testing, go-live, and post-go-live stages
  • Infosys Flexi Delivery model: It provides on-demand / project-specific services that are required at various phases to ensure consistent quality and reduce total cost of ownership (TCO)
  • Infosys CX Automation platform: This platform makes data migration from legacy systems 37 percent faster. It also identifies and automates manual activities (workflows) using deterministic rules and logic
  • Hybrid agile methodology: It reduces the go-to-market time
  • Oracle CX co-development partner
  • Pre-built innovative solution to cut down the implementation time

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