Retail and Consumer Packaged Goods

Infosys provides end-to-end solutions to consolidate IT spend through financially robust and high-quality partners. We focus on optimizing business processes and systems in:

  • Product development
  • Supply chain planning and execution
  • Sales and marketing management
  • Customer management

Infosys' Retail and CPG practice offers 17 industry-focused solutions. We partner with global clients in:

  • Saving working capital
  • Reducing inventory
  • Developing customer-centric metrics to boost sales while minimizing lost sales
Our Solution

Our Merchandise Optimization solution enables retailers to achieve better customer focus. It provides processes and implements tools that enable effective customer-centric merchandizing.

Our Revenue Optimization solution enables retailers to address challenges in scientific pricing.

Case Study
Retek® rollout at a leading specialty retailer

Infosys partnered with a leading specialty retailer of home goods and kitchenware in the US to improve pricing, promotion, and inventory management processes. Infosys Retail and CPG practice implemented several initiatives:

  • Improved sales productivity by using a multi-channel integrated merchandizing system
  • Enhanced the performance tracking of items on promotion sales with a pricing module
  • Developed a real-time interface between warehouse management systems and retail management systems to reduce the inventory mismatch between systems
  • Reduced the time required for store receiving and auditing from three days to a day
  • Automated the reporting of missing and delayed cartons based on specific time intervals
  • Automated forecasting and allocations thereby reducing the manual effort for reordering and replenishment
  • Speeded up inventory movement from DC to stores through cross docking by allocating inventory on open POs
  • Reduced the effort in planning and provided accurate forecasts and allocations through custom integration between merchandizing, allocating and demand forecasting systems
  • Developed a highly accurate and easily customizable sales auditing system to identify overages, shortages, balancing issues at stores


Learn more about Infosys Retail industry offerings

Learn more about Infosys Consumer Packaged Goods industry offerings

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