Your grocery store needs to transcend aisles and meet the expectations of digital consumers. You need to converge physical and online retailing to replenish the shopping basket / cart and increase profitability.
The Infosys Retail practice partners with grocery stores to enhance shopper experience management. We develop fulfillment models based on demand forecasting and business intelligence. Our location-based services help brick-and-mortar grocery retailers influence shopping behavior at the store. We also build virtual grocery stores that recreate the store experience for millennial shoppers.
- Consultants recommend new grocery retailing business models
- Ethnographic approach to develop buying personas
- Rich experience in implementing variations of click-and-collect models, drop boxes and dark stores
- Analytical tools provide business insights into the shopping experience by analyzing data from multiple channels
- Suite of 'last-mile' logistics solutions for prompt delivery
Infosys services for grocery stores