The concept of smart homes and smart cities seems to have gained momentum in recent times. Smart homes over home area networks (HANs) leverage emerging technologies in the area of advanced home automation and energy management. This provides scope for utility service providers to collaborate ...
with smart device manufacturers and technology service providers. The objective is to ensure easy configuration of consumer appliances to fulfill specific requirements or situations, based on application programming interfaces (APIs).
The current utility business model is under pressure from multiple fronts – customers, prices, competitors, regulators, renewables, and the rapid evolution of energy storage technologies. Combining data and Design Thinking will offer deeper understanding of customer needs and new capabilities required to fulfill the same.