Telstra Group Executive Kim Krogh Andersen on Building a Strategic AI Partnership with Infosys

In this testimonial, Kim Krogh Andersen, Group Executive at Telstra, reflects on the evolution of Telstra's 25-plus year partnership with Infosys and how it has deepened significantly in recent years to become central to Telstra's AI ambitions.

Kim emphasizes that while Telstra isn't an AI company, being a leader in connectivity and one of the world's leading telcos requires the company to also lead in AI, and that achieving this requires partners who challenge and push them, while working collaboratively toward a shared vision. He speaks about a deliberate shift away from a traditional, transactional vendor relationship toward a more strategic, outcome-based partnership with Infosys.

He highlights how Telstra's teams are moving beyond experimenting with AI to embedding it as a daily part of the business, positioning Infosys as one of the most important partners in Telstra's software and IT ecosystem.