Enhance productivity while reducing operational expenditure

Overview

The Infosys Communications, Media and Entertainment practice manages the Business Support System (BSS), Operations Support System (OSS) and service delivery infrastructure of network operators and telecom enterprises. We integrate the BSS / OSS application stack with enterprise systems, including finance, sales and data warehouse, to enhance the order-to-activation process.

Infosys BSS / OSS managed services help you monetize subscription across consumer and enterprise segments. We evaluate the feasibility of new services by assessing the performance and constraints of as-is processes vis-à-vis the complexities and cost of integrating third-party components / bespoke solutions. Our approach accelerates innovation across your service portfolio while mitigating business risks. Our technology modernization services include business process re-engineering, performance optimization, change management, and partner interfaces for product catalogs, revenue settlement and customer management.