Built on Trust | The Proximus GCC & Infosys Story

In this testimonial, Proximus Group's senior leadership — Jan Van Acoleyen (CHRO), Jeroen Verbruggen (CDIO), Fatima Dqaichi (Global Head of GCC), and Sandeep Prakash (Managing Director, Proximus GCC India) — reflects on the journey of building a Global Capability Center in India, in partnership with Infosys.

From navigating zero prior experience in setting up a development center in India, to scaling to over 200 employees, the team shares how Infosys served as a true strategic partner — supporting everything from workplace setup, network security, and HR to legal, employer branding, and cultural integration.

At the heart of this journey is a relationship built on trust, daily collaboration, and a shared vision — one that existed long before the GCC was even conceived. Today, with both teams present on-site every day, Proximus India carries the same energy and values as the wider Proximus Group worldwide.