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A leading film production house in North America wanted to accelerate time-to-market of its metadata delivery. The company’s technicians received a huge volume of multi-platform content release schedule documents, which needed to be processed and distributed globally.

Infosys transformed the manual process and automated the end-to-end metadata creation, update, and delivery process by leveraging the Infosys Media platform.

Key Challenges

  • A team of technicians undertook 2.5 million+ transactions annually
  • Manual system was not scalable since the number of transactions increases, and adding to the headcount is not feasible
  • Data quality was an issue due to human error

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The Solution

Infosys implemented an automated metadata supply chain delivery platform to enhance quality while accelerating time-to-market

Infosys undertook a business impact analysis through proofs-of-concept.

Our team implemented cloud-based automated workflows to extract data from legacy systems of the existing software solution and integrate it with a streamlined process.

The new process consumes data, identifies changes based on the type of content release schedule requests, and undertakes relevant processing. Time-based risk and early warning systems notify risks of delay in delivery of data.

Our team designed a user-friendly user interface for technicians to monitor progress of diverse workflows and make changes for any exceptions.

Automated scalable metadata supply chain orchestration solution accelerates time-to-market

  • Reduced turnaround time from 19 days to less than five days
  • Achieved >99.5% error-free data delivery
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Benefits

Automated solution reduced human effort by about 60%

Automated solution reduced human effort by about 60%

System enhanced scalability whereby a 250% increase in transaction volume required only a 50% increase in headcount

System enhanced scalability whereby a 250% increase in transaction volume required only a 50% increase in headcount