Case Study
As part of their cloud first strategy, the energy company wanted to onboard new applications and migrate applications from legacy IAM tools like SailPoint IIQ to SailPoint IDN and utilize it as their identity and access management tool to handle the joiners, movers, and leavers process.
Infosys conducted application onboarding, requirements gathering, solution design, development, and testing. As part of the project, simple/medium/complex applications were onboarded.
Key Challenges
- Stringent timelines to decommission legacy systems and migrate to the new tool identified as part of cloud strategy
- Lack of application prioritization and readiness for on boarding to the new IDAM tool
- Lack of awareness among application owners about product capabilities and limitations resulting in resistance for migration
The Solution
Successful onboarding of the IDAM tool across 15+ applications
Worked collaboratively with client’s IDAM team to define a phased on-boarding plan with clear milestones
Conducted multiple periodic reviews to establish an effective governance
Worked closely with application owners and other key stakeholders to sensitize about SailPoint IDN and its features
Hosted application-specific deep dive sessions to gather the requirements and prepare solution design architecture
Adopted a tightly coupled governance model to highlight and resolve any roadblocks/challenges on priority
Analyzed and prepared detailed comparison between SailPoint IIQ and IDN to create awareness among IAM and application teams
Prepared detailed analysis for application requirements not supported by the SailPoint IDN and possible workaround including cost benefit analysis
Benefits
Improved overall user experience and enhanced security
Onboarded 16 applications to SailPoint IdentityNow, 9 with Delimited connector, 6 with Java Database Connector (JDBC) and 1 with AD lightweight directory services connector
Developed custom code for 4 applications using JDBC connector where requirements were not directly met by SailPoint IDN
Simplified overall user experience throughout the identity lifecycle along with improved compliance, audit, and forensics capabilities
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