Case Study
Helped a leading retail and banking organization in Sweden by centralizing identity management with Microsoft Identity Management (MIM) implementation, defining the entire security strategy and designing, and providing 24X7 support and monitoring, thereby improving the management of access to client systems, software, and applications.
The client was facing issues in its manual identity and access management processes which were time consuming with increased scope of risks.
Key Challenges
- Manual processes for access provisioning leading to increased risk, time, and effort
- Absence of non-production environment leading to testing being done directly in the production environment increasing the scope of risk
- Absence of tool/application for direct user access provisioning
- Absence of Identity and Access Management (IAM) related standardized documents
The Solution
Architected and developed a secure identity management platform
Built centralized IAM platform with complete information on high-quality user data
Implemented joiner, mover, and leaver processes to strengthen the corporate processes
Defined framework to implement reconciliation of access and user provisioning
Managed single sign-on (SSO) solution by providing 24*7 monitoring, integration, automation, and continuous improvement
Automated user onboarding process
Benefits
An effective access management solution for enterprise security
25% reduction in tickets as a result of upgraded product suite
24x7 at-desk security operations support via incident management
Single interface to update user profiles across multiple applications
Improved compliance and business agility via new process
Reduced risks related to access management
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