The client is a US based multi-state healthcare organization. They wanted to revamp their infrastructure security services and set up operational processes to cover multiple locations with an effective threat detection and response framework.
Infosys helped by providing end-to-end infrastructure, cloud security, threat detection, and response services.
Key Challenges
- Difficulty in migrating to cloud with complete infrastructure and cloud security
- Adhere to domain specific security audit and compliance requirements
- Unable to provide converged threat detection and response services to the hybrid environment with specific use cases and security monitoring processes
The Solution
Strengthened the ability to detect and manage threats
- Designed, implemented, and maintained Security Information and Event Management (SIEM) solution
- Provided 24X7 threat detection and response, security operations, and real-time monitoring
- Supported endpoint security, data loss prevention, SIEM, and GRC solutions
- Established and implemented OS hardening standards for Windows and Unix/Linux platform
Benefits
Improved response time and coverage of security incidents
25% improvement in response time KPIs over three months
From no SLA to measurable SLA metrics for response and recommendation time
Processes and policies aligned and compliant with HIPAA and ISO 27001
Extended coverage for 24X7 real-time security incident management, security tool management, and critical server security management
