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Overview

The consumer packaged goods (CPG) industry landscape is a sum of several complex and moving parts – a demanding consumer universe driven by digital natives; a heterogeneous distribution system; a fragmented technology and process landscape inherited from legacy technology and mergers and acquisitions; diversity in employee demographics of the talent pool; and competition from disruptive startups. It can motivate CPG enterprises to navigate their evolutionary journey – or risk extinction.

Infosys partners with CPG organizations in their journey to become a Live Enterprise, a sentient and context-aware enterprise with the ability to sense and respond in real time to shifts in business. We adopt the mantra of ‘Micro is the new Mega’ to drive changes at a molecular level across the connected digital enterprise, and deliver tangible outcomes. We augment the core digital capabilities of CPG enterprises by prioritizing three areas: re-imagine processes to drive business agility, re-imagine the network to amplify the ecosystem value, and re-imagine the experience to enhance human centricity.

Re-imagining processes helps the CPG enterprise become Live at Core by harnessing business insights to drive agility across systems, processes, and people. Re-imagining the network helps the business become Live at Scale to expand market reach and customer segments. Re-imagining experience empowers the enterprise to become Live by Design to deliver personalized customer and employee experiences.

  • where financial institutions are on their digital journey of transforming the mortgage experience
  • the trends in the mortgage market, the challenges and opportunities for mortgage providers
  • the areas of technology that can help improve the mortgage space

It dives deeper into the mortgage functions that executives are focused on in terms of investment and when these investments are expected to mature.

CPG companies partner with Infosys to achieve up to 30% savings in digital marketing spends, boost repeat purchase rates by 35%, increase sales by 12% driven by loyalty programs, increase cart-to-order conversion rates by 70%, and hasten time-to-market by 50%.

Accelerate Growth with the Live Enterprise

Accelerate Growth with the Live Enterprise

Success Stories

We modernize the ecosystem to help CPG companies grow

Report

CPG Firms see AI as Response to Changing Consumer

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Case Study

Reactive, Proactive, Competitive: Innovation in CPG

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Case Study

Consolidation, Transformation and Acquisition: 3 Big Challenges of CPG

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Case Study

Ricoh and Infosys – Building digital workplaces, together

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