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Transforming in a new era: Five Utilities trends for 2013

New technologies and investments, heightened customer expectations, and a changing energy landscape underscore the shift toward a utility enterprise that is smart, connected and future-ready. However, the tipping point of this transformation is fast approaching. Below are five trends that we feel will shape the Utilities industry in 2013.

Transforming in a new era: 5 Utilities trends for 2013 - Utility Customer Experience 
 

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